What is a virtual office?

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Ashley Alderson

Business Development Manager

Posted

11 October 2025

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If you run your business from home, work remotely or simply do not need a physical office every day, you might have heard the term virtual office and wondered what it actually means.

Put simply, a virtual office gives your business a real office address and professional support services, without you having to rent and occupy a full-time office. You gain the credibility and practical benefits of an office, while staying flexible about where and how you work.

At The Causeway in Warrington, our virtual office services are designed to give you that professional presence, while you and your team work from wherever suits you best.

What is a virtual office?

A virtual office is a service that provides:

  • A professional business address you can use on your website, stationery and invoices
  • Mail handling, so post is received on your behalf and either held for collection or forwarded to you
  • Access to meeting rooms and other facilities in the building when you need to meet clients in person

Your business is officially based at a recognised office location, but you and your team continue to work remotely or from home. To your clients, partners and suppliers, you appear as a business with a stable office base, even though you do not have the overheads of a traditional office.

Who is a virtual office for?

Almost any type of business can use a virtual office, but it is especially useful if you:

  • Work from home and want to keep your home address private
  • Are just starting out and need a professional presence while you grow
  • Operate remotely with a distributed team
  • Want a presence in a particular town or region without committing to a full office there

For example, a consultant based at home in Cheshire may want a Warrington town-centre address to appear closer to clients and transport links. A growing start-up may want the credibility of an office address and reception services, while keeping costs predictable and low. A business that hires staff from different locations may not need a central office at all, but still needs an address and somewhere to meet clients when required.

A virtual office is a simple way to create that presence. You can run your business flexibly, recruit talent from a wider area and still give customers the reassurance of a professional office location.

What are the advantages of a virtual office?

A virtual office comes with a number of benefits that go beyond just having an address.

First, there is the financial side. You avoid the ongoing costs of renting and running an office, such as utilities, cleaning and on-site equipment, and pay a much smaller fee for your virtual office space instead. This can make a real difference to monthly overheads, particularly for small and growing businesses.

There are environmental and lifestyle benefits of virtual offices too. If your team work from home, they do not need to commute every day, which reduces travel, cuts emissions and can improve work life balance. Many business owners find that this leads to higher morale and better productivity across the team.

It is also worth thinking about the professional support you can access. Many virtual office services include reception and admin support, so there is someone on site to receive your post and parcels, handle basic enquiries and greet visitors when you come in for meetings.

At The Causeway, our virtual office package includes a business address, mail collection and forwarding, and use of meeting rooms at a discounted rate in the same building.

When you do need everyone together or want to meet an important client face to face, you can simply book one of the meeting rooms or conference spaces in the building where your virtual office is based. That means you are never tied to your home or a coffee shop when something more formal is required.

Overall, a virtual office gives you flexibility, cost savings and a more professional image, without forcing you into a long-term office commitment.

Is a virtual office right for your business?

If you are weighing up whether to choose a virtual office, it can help to ask yourself a few questions:

  • Do you regularly meet clients in person, or mostly work online?
  • Is it important to keep your home address private?
  • Are you planning to hire people who may not live near your local area?
  • Would a recognised office address make you more credible to the customers you want to attract?

If the answer to several of these is “yes”, then a virtual office could be a very practical option. It lets you keep running your business in a flexible way, while raising your profile and giving clients a clear, professional point of contact.

Virtual office services at The Causeway

The Causeway is an 80,000 sq. ft. building offering serviced, conventional and virtual office space to rent in Warrington town centre, close to major train stations and with extensive on-site parking.

Our virtual office package gives your business:

  • A professional business address at The Causeway
  • Mail collection and forwarding services
  • Use of our meeting rooms at a discounted rate

You can present your business from a central Warrington location, welcome clients to a professional building when you need to, and still keep the freedom to work from home or on the move.

If you decide that you eventually need more space, you can also explore our serviced offices, co-working areas and meeting and event spaces within the same building, so you have room to grow without changing your address.

Ready to see if a virtual office could work for you?

A virtual office is a flexible, affordable way of working that suits many modern businesses. It can help you improve your image, protect your privacy and reduce overheads, while still giving you somewhere professional to bring people together.

virtual offices at the causeway

Get a professional address without the office.

Set up a virtual office at The Causeway and use our Warrington business address, mail handling and meeting rooms when you need them, while you and your team work from wherever suits you best.

The Causeway
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